Shipping Policy | The Local Jeweler

Domestic Shipping Only

We currently ship within the United States only. At this time, we do not ship to international addresses.

Free Shipping on Orders $500+

Spend $500 or more and shipping is on us. Orders under $500 ship at a flat rate determined at checkout.

Insured at Replacement Value

Every order is fully insured at replacement value from the moment it leaves our shop until it lands in your hands. You'll need to sign for delivery so we know it got to you safely.

Processing Time

Most orders are processed within 1–3 business days after payment is confirmed. Custom pieces may require additional processing time — we'll keep you posted every step of the way.

Shipping Carriers

We ship via trusted carriers with tracking and signature confirmation on every package. Once your order ships, you'll receive a tracking number so you can follow it all the way to your door.

Shipping Address

Please double-check your shipping address before placing your order. We're not responsible for packages delivered to incorrect addresses provided at checkout.

Lost or Damaged Packages

Since every order is insured at replacement value, if your package is lost or arrives damaged, contact us right away and we'll make it right.

All Sales Final

All sales are final. However, if something isn't right, store credit is always available. Reach out to us and we'll take care of you.

Questions?

Give us a call or stop by the shop. We're happy to walk you through anything.